Watini, Sri and Nurhaeni, Tuti and Meria, Lista (2021) Development Of Village Office Service Models To Community Based On Mobile Computing. International Journal of Cyber and IT Service Management (IJCITSM), 1 (2). pp. 1-8. ISSN 2808-554X

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Abstract

The village as a centre for government services to the community at the grassroots level is the government's principal development priority. This research resulted in the development of an online public service administration system based on open source and utilising a cloud computing method for population administration, moving, business permits, building permits, and letter issuance with ease and efficiency. A literature review of cloud computing technology was conducted, followed by surveys and data collection of information technology infrastructure design that can be applied to online community services, analysis of survey data on real conditions in several community service centres, particularly villages in Kampar Regency, and finally the creation of online community service models from the village, such as f. Using cloud computing technologies and a modular and dynamic development design, the outcome is a web-based village community service administration application system. This application paradigm also incorporates the benefits of open-source patterned apps with flexible system designs for implementation and development, as well as mobile device support to increase community service quality. The web-based network structure allows for online communication not just between villages and communities, but also between villages and sub-districts, and can be accessed using mobile devices at any time and from any location. The application model's development is also based on functionalities of business processes and village administration processes found in Indonesian government legislation. Each model has been tried to be fitted to the community service system and is intended to be integrated to maximise efficiency.

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