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Items where Author is "Putra, M. Gilvy Langgawan"
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Article
Budi, M. Attaqwa Ananta and Putra, M. Gilvy Langgawan and Atrinawati, Lovinta Happy (2022) Improving Helpdesk Capability in Perum Peruri Through Service Catalog Management Based on ITIL V3. International Journal of Cyber and IT Service Management (IJCITSM), 2 (2). pp. 1-10. ISSN 2808-554X