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Ayuninggati, Tsara and Lutfiani, Ninda and Millah, Shofiyul (2021) CRM-Based E-Business Design (Customer Relationship Management) Case Study : Shoe Washing Service Company S-Neat-Kers. International Journal of Cyber and IT Service Management (IJCITSM), 1 (2). pp. 1-10. ISSN 2808-554X